A-1 Higdon Reservation, Rental Rules &
Please make sure to read this and don't forget to print you a copy!!
Reservations--- To book your
reservations you can call us at 256 582 9505. Or you can e-mail us @firstname.lastname@example.org When we receive your reservations by e-mail, will e-mail you back or
call you to request your credit card type and number so that we can complete
your reservation. This procedure is for your protection.
Unless married, Renter
(s) must be at least 25 years of age. All occupants of a unit must be closely
and personally supervised by the Renter( s). Any reservations obtained under
false pretenses may be subject to loss of deposit and rent and immediate
Periods Are Primarily Weekly---Saturday to Saturday Or Sunday to Sunday on some
of our properties----We take Daily Rentals
providing the date starts or ends on Saturday/Sunday, so two weeks aren't messed up
with minimum of 4 nights. Summer/Early Fall are restricted to weekly rental
WE DO NOT TAKE WEEKEND ONLY RENTALS!!
Unless odd dates already posted!
is limited to maximum occupancy as shown on each unit's rate schedule. An
exception may be made for infants. If your approved occupancy is exceeded,
Violations of rental occupancy
restrictions are grounds for IMMEDIATE EVICTION AND FORFEITURE OF RENT.
To hold your reservation, Reservation
Deposit of $700 for 3 & $800 for 4 bedrooms for daily/weekly rentals,
"Monthly Reservations" require larger Deposit of $1000 for 3 & 4 bedrooms
plus a Credit/Debit
Card is used for as your Security Deposit,
your card "Will Be" charged for any missing items, and for
all damages that
incurred during your stay (Report Damages when you
arrive to avoid being falsely accused or charged). If you choose to pay cash deposit, We will hold your
Damage Deposit for a week until our Cleaning crew reports the condition of the
condo to us. If the damages is greater than the Deposit, then you are to pay
Note: When reservation is within 45 days, full
rent/amount is due at time of reservation
The Reservation Deposit will be applied toward your final
rental payment when due.
Only one check/credit card per Reservation/Security
Deposit is accepted.
Only credit cards are accepted when a reservation is made less than 45 days prior to arrival.
Full payment of all rental fees, departure
cleaning, taxes, deposit, processing fee, parking pass fee, etc.,
due six weeks prior to your Arrival Date
days for snowbirds/monthly rentals).
Extra cleaning, excessive wear and/or damage, missing contents, or other surcharges, will be billed to
Renter (s) credit card.
A Confirmation/Rental Agreement Letter will be
faxed or emailed to you, which you should review
carefully, checking for accuracy.
Please contact us immediately if
any corrections are necessary. If for some reason beyond our control the unit
you reserved becomes unavailable, we reserve the right to place you in another,
comparable unit or cancel Rental.
non-refundable reservation processing fee and
lodging tax of 13% must be charged on all rentals of less than 180 days (6
months) & Basic Linens/Clean Fees will be added to every reservation at a rate of
for 3 & 4 Bedrooms at Phoenix Orange Beach 2 complex & Beach House.. Linens/Clean fees are for
maid to come in after you depart and clean condo for next guests.
and toys and etc are to be left
of condo so as to not bring sand
inside condo. When using washer and dryer in condos, please avoid washing our
linens with your beach towels and etc. as they will fade onto our linens causing
us to have to replace linens and charge you for ruined ones.
Before leaving, you are to take out all trash and dump in trash chutes located on each condo floor
and make sure to clean all dishes/pots & pans and put back to their places---if
you leave condo without doing these things or if your cleanup causes maid more
than normal time or work to cleanup after you, additional charges will be
applied to your credit card!
As you probably know, labor is extremely high in
resort areas and maids time spent cleaning is very costly plus we try to provide
you with extremely nice condos and you are expected to take extremely good care
Processing Fee (Non-Refundable)--A $50
non-refundable reservation processing fee, to cover expenses associated
with the initial reservation, is due at reservation time.
Credit Card Charges---There
is a 6% processing fee charged ~ONLY~ if using a credit card to pay
weekly/daily/monthly rental charges
Parking Pass --- A
$55 per vehicle Parking Pass Fee
(max of 2 parking per unit)
Wrist Bands-- $1
each this is to make sure people using the amenities are solely guest/s of the
-You can purchase the parking pass/es for Phoenix Orange Beach 2 onsite at the
Lobby office and get your wrist arm band at the lobby as well.
Please display your parking pass in your auto
dashboard while parked at all condos.
CANCELLATIONS, DATE CHANGES AND PROPERTY
- Rates, descriptions (including bed sizes), furnishings, amenities
(including pools, hot tubs, etc.) and availability are subject to change
WITHOUT NOTICE. No refunds will be issued for changes made by individual
property owners or unavailable amenities.
- Substitution of comparable properties may be made without notice or
liability, should the property you reserved become unavailable for rent. You
may choose comparable available property at the published rate or receive a
refund of your Initial Reservation Payment and prepaid funds (excluding
- 45 days minimum notice for weekly rentals
- 90 days minimum notice for monthly rentals
Cancellations, date and property changes occurring less than stated minimum
days required notice will result in forfeiture of Initial Reservation Payment,
rent, taxes and cancellation fees.
A $50 Additional Fee apply to any date
changes, property changes.
* Note: See Trip Insurance info below.
Last Minute Reservations: There'll be NO Cancellation on
any Last Minute Special Reservations/Rentals.
- Refunds are only issued for cancellations OUTSIDE of the cancellation
date range (45 days for Daily or Weekly condominium rentals and 90 days for
monthly condominium rentals). Refunds do not include the non-refundable
processing fee ($50) plus $100 cancellation fee is charged on all cancellations.
- NO REFUNDS are issued for cancellations or early departure due to
inclement weather or personal circumstances
such as illnesses, mandatory hurricane evacuations and similar events that
can affect your trip. We strongly suggest that you purchase trip insurance.
Guests purchasing trip insurance may qualify for a full refund through CSA
or Travel Guard Travel Protection, but you must have purchased optional
coverage and also handle filing claim.
A-1 Higdon Vacation Rentals does not offer nor sale "Travel Insurance OR Trip
Interruption Coverage's",,,, but YOU can purchase this coverage on your own
thru CSA TRAVEL PROTECTION
whom can provide you with optional important
insurance coverage, benefits and 24-hour emergency assistance to take care of
you while traveling and protect your hard-earned investment. For info on this
optional coverage, simply click here;
for more information on the trip
insurance provided by CSA Travel Protection.
A second option for Travel/Trip
Insurance is "The All Seasons Travel Plan" provided by Travel Guard�Travel
Smart.Travel Insurance. This plan includes coverage for severe weather,
medical emergencies, trip delays, baggage loss or delay, car rental coverage
and cancellation or interruption coverage for a variety of covered reasons,
including a mandatory evacuation. Call for info Travel Guard at 1(877)
Please note: A-1 Higdon Vacation Rental's
cancellation policy does not provide refunds for unforeseen developments such
as illnesses, mandatory hurricane evacuations and similar events that can
affect your trip. We strongly suggest that you purchase trip insurance.
Check-In Procedures---There is no
Check-in-in an office---You go directly to the condo. Check-in time is
p.m. during summer/prime time: During off season; check-in time is anytime after
3:00 p.m. (There
is no EARLY CHECK IN and
$75 penalty will be applied if broken).
Please do not ARRIVE/CHECK- IN earlier than
3:00-4:00 p.m. this will give our housekeeping enough time to get the place
Check-out Procedures-There is no Office Check-out---Check-out time
is 10:00 A.M.--(There is no
LATE CHECK-OUT and
$75 penalty will be applied for late departures).
Please make sure you lock the main door when you leave/depart.
My cleaning company will report the
status of the unit...Please take all food with you or dispose of. Take all trash
to the trash chute located on each floor & make sure the glasses, utensils,
pots/pans and dishes are clean & put back to their proper place.
care of this condo, this is a better condo than a regular rental condo as we
strive to provide "Nicer Condo's".
Please leave the unit as you found it.
Thanks and have a safe trip back home and see you again next time.
Electronic Code---Door Electronic
Code will be emailed within the week of arrival.
Note: If you have problem with the door not opening, pull the door handle
towards you, you'll hear it click, punch in the code and turn little knob
on the keypad, turn the door knob, door should
open---If you put code too many times, electronic door won't open and lights
will blink, let it reset for at least 30 seconds and try again.
distance and directory calls must be made collect or charged to your credit
card. Local calls are free.
Internet Service---All of our Condos now feature in room wireless internet
access for FREE!!! Open WiFi.
Towels and Linens---Please
do not remove these items from the unit...you will be charged full amount of any
linens and towels missing during your stay.
Washing machine and dryer are available in the unit for you to wash and dry wash
cloths and towels.
remember to bring your own beach towels...Please do not use the condo towels as
a "Beach Towel"...Also, watch out when washing Beach towels as they will fade!!
Please Don't wash our towels/linens with Beach Towels as you will be charged for
new towels/linens if you damage!
but grills are prohibited on decks, porches, balcony etc. due to fire hazard.
Most condos do have grill on site for your use. Most likely located on the
ground floor and it's first come first serve. For Beach House: Grill is
located on the ground floor.
Personal Belongings---Please do not
leave any valuables in the unit.
We are not responsible for
any loss or theft of money, personal property of any kind. Any items that are
left in the unit are not our responsibility.
Conduct of Guests---Absolutely
no house parties allowed. The property must be used for residential purposes
only and you must be peacefully occupy the property and not interfere with your
neighbors. You are solely responsible for yourself, your family and your guests,
and must not permit any activities on the premises which are contrary to any
law, ordinance and or applicable Health, Fire Department, Insurance Company or
Condominium Association provisions. These are strictly enforced and any
violations will result in forfeiture of all deposit and rent and immediate
Right of Entry---We have to reserve
the right for us and/or our agents, to be able to enter and inspect the condo
during your stay at all reasonable times to ensure maintenance and safety of the
premises, and also to show condo to prospective renters or buyers. We will make
every effort to schedule a time that is convenient for you and not interrupt
Damages and Breakdowns---We make every effort to ensure that your condo
is cleaned and inspected before your arrival.
However, we encourage you to perform a quick
inspection upon arrival and immediately report any damage or problems to us
otherwise you will be held responsible for damages during your stay.
Please promptly notify "US" (not Housekeeping) of any mechanical,
electrical, and plumbing or other problem with the premises other than
housekeeping issues. We will make every effort to correct any problems as soon
as possible. Unfortunately, in the event that a mechanical failure does occur
during your stay, no refund or rate adjustment will be made.
House Keeping---We make every
effort to ensure that your condo is cleaned and inspected before your arrival.
But if you find something wrong housekeeping wise, please give the housekeeping
a call right away so they can check the unit.
Contact number is in the instructions that's emailed/given to you.
No Smoking - No Pets - No
Bicycles Inside---There is storage available at each Condominium complex
for bicycles and they are not allowed in the elevators or individual condos.
Luggage carts are also not allowed inside the individual condos.
No smoking is
allowed in condos nor Balcony period (there's a designated smoking area on
And sorry, no pets are
allowed due to Condominium Association rules ($500
fumigation charge applied if this rule is
broken). For the enjoyment of all of our guests, these rules are strictly
evidence of smoking or a pet is found, forfeiture of all rent and deposits and
immediate eviction will occur plus applicable penalties!!!.
| Or Call
256-582-9505----Emergency Number (For Emergency Only)
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Please understand that we hope, that nothing untoward happens to you,
your family or your guests while you are staying in the condo. However, we must
ask you to agree that we and/or our agents are not liable for any damages or any
injury to you, your family and/or any guests, or to any of your or their
respective personal property, from whatever cause arising from your occupancy of
the premises. And that you specifically agree to hold us, and/or our agents
harmless, and defend and indemnify us from any such damages and/or injuries,
including court costs and attorney's fees. Your verbal acceptance or signed
acceptance of Rental with us, means you will abide by all our rules as posted.